FAQ's

How does the 30-day guarantee work?

You have 30 days to request a return in accordance with our Returns Policy. If you need help, simply contact our support team and we’ll guide you through the process.

Why choose Verequa?

Verequa combines multi-stage filtration, multiple spray settings and an easy-to-install design to create a cleaner-feeling, more refreshing everyday shower experience.

Is my payment secure?

Yes. Payments are processed through secure checkout technology, helping protect your payment information throughout your purchase.

How can I track my order?

Once your order is dispatched, you’ll receive your tracking information by email. Delivery typically takes 5–10 business days, depending on your location and the local carrier.

How do returns work?

If you need to return your order, contact us within 30 days of delivery. Our support team will provide the instructions for the return process.

What should I know before ordering?

Verequa is designed to fit most standard shower connections. We also recommend checking your current shower fitting and reviewing the product details before ordering.

How can I contact Verequa?

For questions about your order, delivery, product or returns, contact us at support@verequa.com

Will the Verequa Showerhead fit my shower?

Verequa is designed to work with most standard shower connections and is made for straightforward installation without specialist tools in most cases.